Airbnb property managers
For managers who run Airbnb listings for owners.
Keep Airbnb, Booking.com and Vrbo calendars in step via iCal, turn every booking into a turnover, and give each owner a view of their own property.
Sound familiar?
We manage listings for owners, mostly on Airbnb and often on Booking.com or Vrbo too. Our week is turnovers, guest questions and owner updates, and too much of it happens in group chats.
Calendars on several channels
Each channel keeps its own calendar, and one missed block becomes a double booking.
Turnovers coordinated by chat
Cleaners learn about bookings from screenshots, and nobody can prove a checklist was done.
Owners asking for updates
Every "how is my property doing?" message takes time away from the rest of the day.
Guest questions on repeat
Wi-Fi, parking and check-in time, asked again at every stay.
How PuntaManaged helps
One calendar per property, synced via iCal
Import each listing's calendar from Airbnb, Booking.com and Vrbo via iCal, export availability back via iCal, and review conflicts in one place.
Turnovers created from bookings
Every reservation creates a cleaning task with a checklist, required photos and QA review.
An owner portal
Owners see bookings, cleaning updates, published statements and repair approvals for their own properties.
A stay link for every guest
The guide, check-in details and support in one private link, which you share through the channel's own messaging.
An example week
A hypothetical walkthrough to show the workflow. It does not describe a real customer.
Morning
Imagine a team managing 15 condos listed on Airbnb and Booking.com, with calendars synced via iCal. The coordinator starts in the operations command center: today's departures, today's arrivals and one calendar conflict flagged overnight.
The conflict
She opens the conflict: an owner stay overlaps a booking imported via iCal. She checks with the owner, records a decision note and resolves it. Neither record is deleted.
Turnovers
Every departure already has a cleaning task. One turnover has a tight same-day window, so she assigns it to a two-person team.
Afternoon
A cleaner reports a broken coffee maker with a photo. It becomes a maintenance ticket; the replacement is under the owner's signed threshold, so it goes straight to a work order.
Evening
The arriving guest opens their stay link. The Wi-Fi and door code appear once the check-in window opens, because the cleaning passed QA and no repair is blocking the stay.
Questions
Do we need to change how we list on Airbnb?
No. Your listings, prices and messaging stay in Airbnb. PuntaManaged syncs calendars via iCal; it doesn't connect to Airbnb's API and isn't an Airbnb partner.
Can guests message us in PuntaManaged instead of Airbnb?
Guests can message you from their stay link, and those messages land in your shared inbox. iCal doesn't carry messages, so anything sent inside Airbnb stays in Airbnb.
Will turnovers update when a booking changes?
Yes, once the change reaches PuntaManaged through the iCal feed. A date change moves the turnover, and a cancellation cancels a turnover that has not started.