Software for vacation-rental management companies
Run your property-management company from one platform.
Reservations, owners, cleaning, maintenance, guest operations and financial reporting — connected in one system. Built by PuntaManaged, a vacation-rental management company in Punta Cana.
Self-service trials open soon. Book a demo and we will set up your workspace with you.
One system behind every stay
Many management companies run on each channel's extranet, a shared spreadsheet, a few group chats and a drive full of photos. PuntaManaged connects the work: a booking creates its turnover, a problem becomes a ticket with the owner's decision attached, and every owner, cleaner and vendor sees only what belongs to them.
- Connected records. A reservation, its turnover, the guest's stay link and any repair it triggers are linked. Nobody retypes the same stay into three tools.
- Access by role and property. 19 built-in roles, from administrator to cleaner, with property-level assignment. Owners, vendors and cleaners see their own work and nothing else.
- Evidence stays with the work. Checklists, photos, estimates, approvals and history live on the task or ticket, so you can show an owner what happened instead of scrolling a chat.
- Your channels, via iCal. Keep Airbnb, Booking.com and Vrbo calendars in step via iCal, while prices, listings and channel messaging stay where they are today.
01
Operations Command Center
Start the day from what needs attention, not from scrolling. Arrivals, departures, in-house stays, owner stays, conflicts and sync errors sit on one screen, each linked to the record behind it.
- Today's arrivals, departures and in-house stays, plus calendar conflicts and sync errors, on one screen.
- One calendar per property and a portfolio view you can filter by owner, manager, building or booking source.
- Manual reservations, owner stays and blocks are checked against every other booking before they are saved.
- Airbnb, Booking.com and Vrbo calendars imported via iCal, with availability exported back to each channel via iCal.
- Overlaps become conflict records for a person to resolve. Neither booking is removed silently.
02
Owner Management
Owners get a portal for their own properties. They see what's happening and act on what needs them, without seeing another owner's data or your guests' details.
- Owners see bookings, cleaning updates, published statements, documents and repair approvals for their properties.
- Owner stay requests are checked against bookings, notice rules and blackout dates before they reach your team.
- Repairs above the signed threshold wait for the owner, who sees the scope and maximum amount before deciding.
- Primary owners can invite a co-owner to a specific property.
- Guest names, contact details and internal notes never appear in the owner view.
03
Guest Operations
Every guest gets one private stay link with the guide, registration, check-in details and support. Your team answers from a shared inbox with the stay beside each conversation.
- A private stay link for each reservation, in English or Spanish, with no guest account or app to install.
- Door codes and Wi-Fi appear in the stay link only inside the check-in window, once the property is ready.
- Scheduled messages from confirmation to thank-you, in English and Spanish. Nothing is sent until you turn a rule on.
- Support requests hand off to a maintenance ticket, a cleaning review or an incident record.
- Concierge services ordered from the stay link — in beta; online payment for guest orders is not available yet.
04
Cleaning & Maintenance
Bookings create turnovers. Problems become tickets. Both carry checklists, photos, approvals and history, so "done" means someone checked.
- Turnover tasks are created from reservations, with tight same-day windows flagged.
- Checklists with required photos, QA review and correction requests before a property counts as ready.
- Maintenance tickets with vendor estimates, owner approval above the signed threshold and verification before closing.
- Preventive plans create due work on schedule, and emergencies escalate when nobody acknowledges them.
- Inventory and linen counts open a restock alert when stock reaches your reorder level.
05
Revenue & Direct Booking
Set nightly rates with clear rules today. Market-driven pricing and commission-free direct booking are on the way.
- Rule-based nightly rates: base rates, seasonal ranges, weekday adjustments, length-of-stay discounts and minimum stays.
- Market-driven dynamic pricing through pricing tools — coming soon.
- Direct booking with your own payment account — coming soon.
- PuntaManaged never collects your guests' money and never charges booking commissions.
06
Financial Reporting
Owner statements and monthly reports that owners read in their portal, reviewed by your team before release and versioned when corrected.
- Owners read published statements, including each month's net payout, in their portal.
- Monthly owner reports are generated from a published statement, reviewed, then published with a private PDF.
- A correction creates a new report version. The earlier one is kept, not overwritten.
- Draft figures never reach owners.
- Not available yet: entering expenses, adjustments and payouts on screen. Exports to accounting software are coming soon.
07
AI
Assistants answer questions from the records each person is already allowed to see. They explain and draft; people decide. In beta.
- Assistants for owners, guests, field staff and operations teams — in beta.
- Answers come only from records the person asking may see, and they cite their source.
- Reply drafts, translations and handoff summaries in the inbox. Nothing is sent until a person presses Send.
- Without an AI model enabled, assistants answer from your knowledge base and fixed rules.
- Assistants can't approve repairs, change bookings, move money or reveal door codes.
08
Mobile Staff App
Cleaners, inspectors and technicians work from their phones. The staff portal runs in any phone browser today; the native app with offline work is in beta.
- Works in any phone browser today: cleaners and inspectors open assigned tasks, and vendors open assigned work orders.
- Native iOS and Android app in beta — not yet in the App Store or Google Play.
- In the beta app, checklists, photos, counts and notes work offline and sync when the connection returns.
- Door codes are never stored on the phone.
09
Integrations
PuntaManaged works alongside the channels you already use. Calendars sync via iCal, properties import from a CSV file, and email goes out through PuntaManaged.
- Airbnb, Booking.com and Vrbo via iCal, plus any other system that publishes an iCal link.
- Property import from a CSV file, validated row by row before anything is created.
- Smart-home gateways that sign their events — in beta, and telemetry only.
- A REST API with scoped keys and signed webhooks, in beta on plans that include API access. Direct connections to other property-management systems and pricing tools are planned.
Who it's for
Small and mid-sized companies that manage short-term rentals professionally, usually on behalf of owners.
Airbnb property managers
Listings on Airbnb, Booking.com and Vrbo synced via iCal, with turnovers, guest questions and owner updates in one place.
Villa management companies
Larger homes with pools, generators and staff, and owners who want to approve larger spending.
Co-hosts
A few listings for owners who want to see the work without asking for screenshots.
Growing vacation-rental companies
More properties than your spreadsheet can carry, with new staff and new owners every season.
Multi-property operators
Several buildings, several crews and a supply room to coordinate.
Who it's not for
PuntaManaged isn't built for hotels, long-term rentals or real-estate brokerages. There's no front desk or room-type inventory, no leases or rent collection, and no sales listings or agent commissions. If you rent out one home of your own, your booking platform's own tools are probably enough.
Security built into the data model
Each company's data is separated in the application and again in the database. We don't hold SOC 2, ISO 27001 or PCI DSS certification, and we don't claim to.
- Tenant isolation in the application and through PostgreSQL row-level security.
- 19 built-in roles with property-level assignment, checked on the server for every action.
- Encrypted connections (HTTPS), and encrypted storage of secrets such as access codes and calendar links.
- Support sessions are time-limited, audited and visible to you, and you can end them or turn them off.
- Export your data at any time.
Frequently asked questions
How does PuntaManaged connect to Airbnb, Booking.com and Vrbo?
Via iCal. You paste each listing's calendar link into PuntaManaged and add PuntaManaged's export link to the channel. Booked and blocked dates sync. Prices, messages, guest details and payouts stay in each channel. PuntaManaged doesn't use these platforms' APIs and isn't their official partner.
Is PuntaManaged a channel manager?
No. It doesn't push rates, listing content or availability to channels through their APIs. It keeps your calendars in step via iCal and runs the operations behind each booking: turnovers, guest links, repairs and owner reporting.
Can guests book directly with us?
Not yet. Direct booking with your own payment account is coming soon. When it opens, guest payments will go to your account — PuntaManaged never collects another company's guest money.
Do you charge booking commissions?
No. PuntaManaged is a subscription. We don't take a cut of your bookings.
Do my cleaners need to install an app?
No. The staff portal works in any phone browser today. A native iOS and Android app with offline work is in beta and not yet in the App Store or Google Play.
Can owners see guest details?
No. Owners see dates, source, nights, guest count and status for their own properties. Guest names, contact details and internal notes stay private.
Is my company's data kept separate from other companies?
Yes. Every record is scoped to your company in the application, and PostgreSQL row-level security enforces the same boundary in the database.
What happens to my data if I leave?
You can export it at any time. When you ask us to delete it, deletion follows an approved offboarding: your data is kept for a retention period (30 days) and then deleted.
Try it on a real week
Start a trial with your own properties — no credit card required. Connect a calendar via iCal, run a turnover from booking to QA, and invite one owner to the portal.